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Nueboo is a small family-owned business and customer satisfaction is our number one priority.
All customers receive a 30-day 100% money-back guarantee with all purchases.
Using boob tape the right way can be a bit tricky at first and not doing so can result in the tape not sticking enough or causing skin irritation. We ask all customers to please read our How to Nueboo guide before requesting a refund.
Once you have read the guide and ensure all steps were followed you can initiate a refund by emailing help@nuebootape.com. Please include your order number and the email address you made the order with.
Refund requests must be initiated within 30 days of receiving the product. Your refund will be paid in full to your original payment method once we have received the return tracking information. Note shipping will not be refunded and you will be responsible for the return shipping.
Credit card refunds usually take 5-10 business days to appear on your statement.
Damaged items:
Any damaged items will be replaced 100% free of charge within 30 days of receiving the item.
Cancellation
We have a fully automated fulfillment process which means all orders are final. However, if you are able to email us within an hour of placing an order we will try our best to cancel the order.
Once the order is processed and/or sent you will be subject to our 30 days money back policy.